Dutch Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves assisting Dutch-speaking customers in an online bookstore.

Ideal candidate should be fluent in Dutch and English with customer support experience.

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Locations

  • Greece

Requirements

  • Fluency in Dutch and English required
  • Previous customer support experience preferred
  • Strong communication skills needed

Responsibilities

  • Respond to customer inquiries
  • Assist with book availability and orders
  • Document customer interactions
  • Collaborate with inventory teams
  • Provide book recommendations
  • Collect customer feedback
  • Engage in training

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training