Dutch Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves assisting Dutch-speaking clients with subscription services and ensuring customer satisfaction.

Ideal candidate should have prior customer support experience and fluency in Dutch and English.

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Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Dutch and English required
  • Prior customer support experience needed
  • Excellent communication skills necessary

Responsibilities

  • Respond to customer inquiries in Dutch
  • Assist clients with subscription questions
  • Document customer interactions
  • Collaborate to resolve issues
  • Provide information on subscription benefits
  • Collect customer feedback
  • Participate in training sessions

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training