Dutch Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves assisting Dutch-speaking clients in navigating an online marketplace platform.

Ideal candidate should have experience in customer support and fluency in Dutch and English.

remotefull-timeDutchEnglishCRM tools

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Dutch and English
  • Experience in customer support
  • Strong communication skills
  • Excellent problem-solving abilities

Responsibilities

  • Respond to customer inquiries
  • Assist users with marketplace questions
  • Document customer interactions
  • Collaborate with other departments
  • Provide best practices information
  • Collect user feedback
  • Engage in regular training

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training