Dutch Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support for an online streaming service in Dutch.

Ideal candidate should have strong communication skills in Dutch and English with customer service experience.

remotefull-timeDutchEnglishCRM systems

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Dutch and English
  • Previous customer service experience preferred
  • Strong problem-solving skills
  • Detail-oriented
  • Experience with customer support software advantageous

Responsibilities

  • Deliver exceptional customer service
  • Troubleshoot technical issues
  • Guide customers through subscription processes
  • Document customer interactions
  • Collaborate with technical support
  • Gather customer feedback
  • Stay informed about streaming trends

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training