Dutch Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer service support for fitness and sports equipment in Dutch.

Ideal candidate should be fluent in Dutch and English with a strong customer service background.

remotefull-timeDutchEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluent in Dutch and English
  • Prior customer service experience preferred
  • Strong customer service orientation
  • Detail-oriented and organized
  • Familiarity with customer support software is a plus

Responsibilities

  • Provide customer service in Dutch
  • Assist with product inquiries and order status
  • Troubleshoot issues and resolve complaints
  • Document customer interactions
  • Collaborate with inventory teams
  • Gather customer feedback
  • Stay informed about industry trends

Benefits

  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training
  • Monthly performance bonus
  • And more