Dutch Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support in Dutch for fashion inquiries and services.

Ideal candidate should have customer service experience and a passion for fashion.

remotejuniorfull-timeDutchEnglishCRM softwarecustomer support software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Dutch and English required
  • Customer service experience preferred
  • Detail-oriented with strong organizational skills

Responsibilities

  • Deliver excellent customer service in Dutch
  • Assist customers with inquiries about products
  • Handle order processing and returns
  • Document customer interactions in CRM
  • Collaborate with merchandising and fulfillment teams
  • Gather customer feedback
  • Stay updated on fashion trends

Benefits

  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training
  • Monthly performance bonus
  • And more