Dutch Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing customer support for Dutch-speaking clients in the travel sector.

Ideal candidate should be fluent in Dutch and English with strong customer service skills.

remotefull-timeDutchEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Dutch and English required
  • Customer service experience preferred
  • Strong problem-solving skills
  • Detail-oriented and organized
  • Familiarity with CRM systems advantageous

Responsibilities

  • Provide customer service in Dutch
  • Assist with travel inquiries
  • Resolve customer issues
  • Maintain records in CRM
  • Coordinate with internal teams
  • Gather client feedback
  • Stay updated on travel trends

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training