Dutch Speaking Customer Service Agent

Mercier Consultancy

Overview

Role involves assisting Dutch-speaking customers with inquiries and problem resolution.

Ideal candidate should be fluent in Dutch and English with strong customer service skills.

remotefull-timeDutchEnglishCRM system

Locations

  • Bulgaria

Requirements

  • Fluency in Dutch and English required
  • Customer service experience beneficial
  • Strong problem-solving skills
  • Excellent communication skills
  • Teamwork ability
  • Effective time management skills
  • Willingness to learn

Responsibilities

  • Assist customers in Dutch
  • Provide product information
  • Document inquiries in CRM
  • Collaborate to resolve issues
  • Educate clients on products
  • Gather customer feedback
  • Participate in training

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • Support in finding accommodation
  • Fully paid training
  • And more