Danish Speaking Technical Support Representative

Mercier Consultancy

Overview

Role involves providing technical support to Danish-speaking clients in the streaming service sector.

Ideal candidate should have experience in technical support and fluency in Danish and English.

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Locations

  • Greece

Requirements

  • Fluency in Danish and English required
  • Experience in technical support preferred
  • Excellent communication skills needed
  • Ability to troubleshoot technical issues
  • Detail-oriented with proactive attitude
  • Knowledge of online streaming platforms is a plus

Responsibilities

  • Provide technical support to Danish-speaking customers
  • Assist users in navigating the streaming platform
  • Document customer interactions
  • Collaborate with product development team
  • Stay updated on product features
  • Work to improve customer experience
  • Ensure timely follow-up of client queries

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training