Czech Speaking Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional support to Czech-speaking customers.

Ideal candidate should be fluent in Czech and English with strong communication skills.

remotefull-timeCzechEnglishCRM software

Locations

  • Greece
  • Czech Republic

Requirements

  • Fluency in Czech and English required
  • Customer service experience preferred
  • Strong communication skills needed

Responsibilities

  • Assist customers via phone, email, and chat
  • Respond to inquiries about products and services
  • Document customer interactions in CRM
  • Collaborate with team to resolve concerns
  • Provide information about product features
  • Gather customer feedback
  • Participate in training

Benefits

  • Fully paid relocation package
  • Health insurance
  • Monthly performance bonus
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training