Portuguese Speaking - Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional customer service to Portuguese-speaking clients.

Ideal candidate should be fluent in Portuguese and English with customer service experience.

hybridfull-timePortugueseEnglishCRM tools

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Portuguese and English required
  • Experience in customer service advantageous
  • Detail-oriented with problem-solving skills

Responsibilities

  • Address customer inquiries in Portuguese
  • Provide assistance with product inquiries
  • Maintain records in CRM
  • Collaborate with team to resolve concerns
  • Educate clients on offerings
  • Collect customer feedback
  • Commit to continuous learning

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training