Nordics Speaking - Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional support to clients from Nordic countries.

Ideal candidate should be fluent in a Nordic language and English with customer service experience.

hybridfull-timeEnglishCRM

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in at least one Nordic language and English
  • Experience in customer service desirable
  • Strong communication skills
  • Detail-oriented with problem-solving abilities

Responsibilities

  • Handle customer inquiries in Nordic languages
  • Assist clients with product questions
  • Maintain records in CRM
  • Collaborate to resolve issues
  • Guide customers on product usage
  • Collect customer feedback
  • Engage in ongoing training

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training