Italian Speaking - Customer Service Representative

Mercier Consultancy

Overview

Role involves providing top-notch support to Italian-speaking clients.

Ideal candidate should be fluent in Italian and English with customer service experience.

hybridfull-timeItalianEnglishCRM software

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in Italian and English required
  • Experience in customer service preferred
  • Strong analytical and problem-solving abilities

Responsibilities

  • Handle customer inquiries in Italian
  • Resolve issues and provide information
  • Maintain records of client interactions
  • Collaborate with team members
  • Educate clients on product features
  • Solicit customer feedback
  • Engage in ongoing training

Benefits

  • Competitive monthly salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training