German Speaking - Customer Service Representative

Mercier Consultancy

Overview

Role involves providing exceptional support to German-speaking clients.

Ideal candidate should be fluent in German and English with strong customer service skills.

hybridfull-timeGermanEnglishCRM tools

Locations

  • Greece, Attica, Athens

Requirements

  • Fluency in German and English required
  • Prior customer service experience advantageous
  • Strong problem-solving skills
  • Detail-oriented
  • Excellent communication skills

Responsibilities

  • Respond to customer inquiries
  • Assist customers with product questions
  • Keep records in CRM
  • Collaborate to resolve issues
  • Provide product usage guidance
  • Collect customer feedback
  • Participate in training sessions

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • 2 extra salaries per year
  • Support in finding accommodation
  • Fully paid training