Dutch or Flemish Speaking Customer Support Representative

Mercier Consultancy

Overview

Role involves assisting Dutch or Flemish-speaking clients in the energy sector.

Ideal candidate should have prior customer support experience and fluency in Dutch or Flemish.

hybridjuniorfull-timeDutchFlemishEnglishcustomer support tools

Locations

  • Bulgaria, Sofia City, Sofia

Requirements

  • Fluency in Dutch or Flemish and English required
  • Prior customer support experience preferred
  • Excellent communication skills needed

Responsibilities

  • Provide customer support via phone, email, and chat
  • Assist clients with energy services inquiries
  • Document customer interactions
  • Collaborate with internal teams
  • Provide information on service options
  • Gather client feedback
  • Engage in ongoing training

Benefits

  • Competitive salary
  • Monthly performance bonus
  • Fully paid relocation package
  • Health insurance
  • Private health insurance
  • Fully paid training