CX Coach (VP+)

Overview

Role involves coaching and developing individuals in customer success/experience.

Ideal candidate has 20+ years in customer success/experience and a passion for coaching.

Candidates must be based in North America or Europe

Locations

• Northern America
• Europe

Requirements

• 20+ years experience in customer success/experience
• Coaching skills preferred
• Minimum 12+ hours per month commitment

Responsibilities

• Provide 1:1 coaching
• Participate in training sessions
• Communicate with members
• Share coaching tools and insights
• Act with kindness and respect

Benefits

• Select bonuses for engagement
• Flexible hours
• Remote work