Customer Support Specialist

Overview

Role involves providing tailored solutions and troubleshooting for customer support.

Ideal candidate has 1-3 years of customer support experience and foodservice certification.

Locations

• Canada, Alberta
• Canada, British Columbia
• Canada, Saskatchewan

Requirements

• 1-3 years in customer support
• Foodservice certification required
• Experience with Customer Success Management tools

Responsibilities

• Ensure timely delivery of solutions
• Field support calls, chats, and emails
• Manage incoming queries
• Troubleshoot reported issues
• Engage in self-guided learning

Benefits

• Unlimited paid time off
• Healthcare benefits
• Hybrid flexibility
• Work-life balance
• Inclusive workplace
• Equity program participation
• Career development opportunities
• Positive community impact