Customer Success Manager

Overview

Role focused on enhancing customer success and building relationships with enterprise clients.

Ideal candidate has 3+ years in Customer Success with strong communication and analytical skills.

Locations

• Brazil

Requirements

• 3+ years of Customer Success experience
• Experience in SAAS and social platforms
• Professional fluency in English, Portuguese, and Spanish

Responsibilities

• Provide VIP experience to clients
• Own full client lifecycle activities
• Serve as product expert
• Advocate for Manychat and clients
• Monitor client progress
• Represent Manychat at events

Benefits

• Health insurance
• Professional development budget
• Flexible benefits package
• Hybrid work
• In-office perks
• Company-funded sport activities