Customer Support Specialist

Overview

Role focused on delivering exceptional customer service and support.

Ideal candidate should have at least 1 year of software support experience and strong communication skills.

Locations

• United States

Requirements

• 1 year experience in software support
• Strong written communication skills
• Ability to learn quickly

Responsibilities

• Troubleshoot customer inquiries
• Increase product knowledge
• Collaborate to resolve technical issues
• Document customer issues and solutions
• Provide personalized solutions

Benefits

• Health, dental, vision, life & LTD insurance
• Generous wellness budget
• Premium Calm app subscription
• One Medical membership
• Flexible unlimited PTO
• 401k plan
• Employee stock option program