Support Provider Specialist

Overview

Role involves onboarding support providers and ensuring they have necessary information.

Ideal candidate should have strong communication skills and experience in customer support.

Locations

• Australia, New South Wales, Sydney

Requirements

• Strong communication skills
• Experience with CRM platforms
• Problem-solving skills

Responsibilities

• Guide support providers through onboarding
• Communicate via calls, email, and SMS
• Collaborate with team members
• Maintain customer service standards
• Document interactions in Salesforce

Benefits

• Parental leave
• Flexible work
• Extra leave days
• Floating public holiday
• Reward and recognition program