Onboarding Partner

Overview

Role involves onboarding customers and developing support plans to promote independence.

Ideal candidate should have strong communication skills and experience in customer service.

Locations

• Australia, New South Wales, Sydney
• Australia, Victoria, Melbourne
• Australia, Queensland, Brisbane

Requirements

• Strong communication skills
• Experience in customer service
• Tech-savvy with cloud-based systems

Responsibilities

• Conduct customer onboarding
• Develop care and support plans
• Provide information for informed choices
• Utilize resources for customer education
• Collaborate with support teams
• Implement quality improvement
• Communicate with customers
• Uphold Aged Care standards

Benefits

• Parental leave
• Flexible work arrangements
• Extra paid leave days
• Floating public holiday
• Reward and recognition program