Head of Customer Success

Overview

Manager overseeing the global Customer Success Team and driving customer success initiatives.

Ideal candidate has 5+ years in Customer Success and management experience in a B2B SaaS environment.

Locations

• United States, Massachusetts, Boston

Requirements

• 5+ years in Customer Success
• Management experience
• Excellent communication skills

Responsibilities

• Lead the global Customer Success Team
• Drive company GDR and NDR
• Develop customer success best practices

Benefits

• Generous parental leave
• Rich health benefits
• Employee wellness perks