Analytics Lead, Safety & Customer Care

Overview

Analytics Lead responsible for improving customer support experience through data-driven insights.

Ideal candidate has 5+ years in data analytics with strong communication and problem-solving skills.

Locations

• United States, California, San Francisco

Requirements

• 5+ years in data analytics
• Proficiency in SQL and Python
• Exceptional communication skills

Responsibilities

• Develop frameworks for decision-making
• Define success metrics and build dashboards
• Design A/B tests and analyze results
• Deliver data-driven insights
• Monitor KPI performance and present findings

Benefits

• Medical, dental, and vision insurance
• Mental health benefits
• Unlimited paid time off
• 401(k) plan
• 18 weeks paid parental leave
• Pre-tax commuter benefits
• Lyft Pink