Analytics Lead, Safety

Overview

Analytics Lead responsible for improving customer support experience through data insights.

Ideal candidate should have 4+ years of experience in data analytics and strong communication skills.

Locations

• United States, California, San Francisco

Requirements

• 4+ years of experience in data analytics
• Skilled in communicating insights
• Proficient in SQL
• Experience in building trust and collaborating across functions

Responsibilities

• Interpret data into compelling narratives
• Monitor KPIs and present insights
• Collaborate with cross-functional teams
• Define metrics for success
• Measure business health and identify improvement opportunities

Benefits

• Medical, dental, and vision insurance
• Mental health benefits
• Unlimited paid time off
• 401(k) plan
• 18 weeks of paid parental leave
• Pre-tax commuter benefits
• Lyft Pink