Lucid

Customer Success Specialist

Lucid

Overview

Role focused on driving customer success through strategic support and engagement.

Ideal candidate should have strong communication skills and a strategic mindset with 0-2 years of experience.

Only candidates eligible to work in Australia are considered

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Locations

  • Australia, Victoria, Melbourne

Requirements

  • Bachelor's degree required
  • 0-2 years of experience preferred
  • Strong communication skills required

Responsibilities

  • Develop customer understanding
  • Monitor user metrics
  • Support product adoption
  • Manage technical issues
  • Drive cross-functional initiatives
  • Develop tools and best practices