Senior HRIS Customer Success Consultant (m/f/d)

Lucca Software

Overview

Role involves onboarding customers and ensuring their success in using the software.

Ideal candidate has 4-5 years in project management with a tech affinity and strong communication skills.

hybridmidpermanentfull-timeGermanEnglishSaaS

Locations

  • Germany, Bavaria, Munich

Requirements

  • 5+ years experience
  • Project management experience
  • Tech/SaaS affinity
  • German native level
  • Strong English command

Responsibilities

  • Onboard and implement new customers
  • Ensure timely and budget-compliant deployments
  • Support key accounts
  • Identify upsell opportunities
  • Contribute to localization and improvement

Benefits

  • 30 days paid vacation
  • 75% reimbursement of Deutschland Ticket
  • Annual global seminar
  • Regular team events