Head of Forward Deployed Engineering

Overview

Role involves leading a team of Forward Deployed AI Engineers to ensure customer success through technical implementation.

Ideal candidate has a technical background and experience in scaling customer-facing technical teams.

Applicants must be based in the United States and eligible to work in the US without sponsorship

Locations

• United States

Requirements

• Technical background required
• Experience scaling solutions engineering teams
• Ability to mentor and develop others

Responsibilities

• Build and lead a team of AI Engineers
• Develop expertise in AI platform
• Coach team on customer workflows
• Foster a culture of proactive solutioning
• Ensure collaboration with product team
• Support team in technical integrations
• Create systems for skill development
• Advocate for team needs