Solutions Engineer

Overview

Role involves working with merchants to explain technologies and ensure smooth launches.

Ideal candidate has 3+ years in technical sales with strong troubleshooting skills.

Only candidates from the US or select Canadian provinces (Ontario or British Columbia) are considered

Locations

• Canada, British Columbia
• Canada, Ontario
• United States, New York
• United States, Massachusetts
• United States, Ohio

Requirements

• 3+ years in B2B pre-sales solutions engineering
• Experience in SaaS, ecommerce, or Salesforce
• Strong troubleshooting and analytical skills

Responsibilities

• Become an expert on Loop's platform
• Provide technical support to Sales teams
• Create customized product demos
• Partner with merchants to recommend solutions
• Train Sales teams on technical aspects

Benefits

• Medical, dental, and vision insurance
• Flexible PTO
• 401k
• Equity
• Monthly wellness benefit
• Home workstation benefit
• Phone/internet benefit
• Parental leave