Global Service Desk Analyst - French Bilingual analyst

Overview

Role involves delivering service excellence as a French Bilingual Global Service Desk Analyst.

Ideal candidate has 1+ years of experience in technical support and is fluent in French.

Locations

• Canada, Alberta, Calgary
• Canada, Alberta, Edmonton
• Canada, British Columbia, Vancouver
• Canada, Ontario, Toronto

Requirements

• 1+ years in technical support
• Fluent in French
• Proven customer service skills

Responsibilities

• Provide tier I support
• Document customer issues
• Analyze and resolve technical issues

Benefits

• Comprehensive benefits package
• 3 weeks vacation
• Recognition programs