Customer Support Executive

Overview

Role involves assisting users with app functionality and resolving issues.

Ideal candidate should be fluent in Tamil and proficient in Kannada, Telugu, Hindi, and English with customer support experience.

Locations

• India

Requirements

• Fluency in Tamil
• Prior experience in customer support
• Excellent communication skills
• Ability to handle complaints professionally
• Familiarity with customer support tools
• Strong commitment to customer satisfaction
• Strong organizational skills
• Access to personal smartphone and laptop

Responsibilities

• Respond to customer inquiries
• Assist users with app functionality
• Provide feedback for improvements
• Document customer queries
• Collaborate to resolve user concerns
• Maintain customer satisfaction
• Engage with users to build relationships