Product Support Analyst

Overview

Role involves supporting customers and troubleshooting the LogicGate platform.

Ideal candidate has experience in SaaS support and strong communication skills.

Only candidates from the UK are considered

Locations

• United Kingdom, England, London

Requirements

• Experience in SaaS support
• Strong communication skills
• Detail-oriented

Responsibilities

• Provide customer support
• Troubleshoot product issues
• Collaborate with teams
• Develop customer processes

Benefits

• Competitive salary
• Health benefits
• Paid time-off
• Career development opportunities
• Volunteer hours