Customer Onboarding Specialist

Overview

Role involves guiding customers through account setup and ensuring proper utilization of the software.

Ideal candidate should have 1+ year experience in SaaS onboarding or account management and be fluent in English and Italian.

Locations

• Europe

Requirements

• 1+ year in account management/onboarding
• Tech savvy
• Native/Near native English and Italian

Responsibilities

• Onboard new customers
• Assist in account setup
• Provide consultative support
• Analyze customer base
• Gather customer feedback
• Collaborate with other departments

Benefits

• Work from home
• Salary in EUR
• Travel to team-building events
• Referral program
• Career growth opportunities
• Virtual team activities