CX Analyst II (MID)

Overview

Role involves analyzing messaging data to drive insights and optimize communication strategies.

Ideal candidate should have 3+ years of experience in data analysis with strong skills in Tableau and PowerBI.

Applicants must be authorized to work in Bulgaria

Locations

• Bulgaria

Requirements

• Minimum 3 years of experience in data analysis
• Advanced proficiency in Tableau
• Experience with PowerBI
• Proficient in translating complex datasets
• Excellent analytical and problem-solving skills
• Strong communication and presentation skills

Responsibilities

• Analyze messaging data to identify trends
• Develop dashboards and reports
• Generate ad-hoc reports
• Present findings to stakeholders
• Extract and clean datasets
• Create interactive dashboards
• Collaborate with team
• Document data processes

Benefits

• 28 days annual leave
• Care Days
• Volunteering days
• Food vouchers
• Health care insurance
• Multisport card
• Remote work
• Annual bonus
• Tuition reimbursement