Patient Services Coordinator (EMIS / SystmOne)

Overview

Role involves managing patient calls and directing them to appropriate care pathways.

Ideal candidate has 1+ years in call handling and experience with EMIS or SystmOne.

Locations

• United Kingdom

Requirements

• 1 year experience in high-volume call handling
• 1 year experience with EMIS or SystmOne
• Typing speed of 40 WPM

Responsibilities

• Handle high volume of inbound calls
• Direct patients to care pathways
• Maintain patient confidentiality

Benefits

• Performance-related bonuses
• IT equipment allowance
• Work From Home Tax Relief
• Comprehensive training
• Ongoing development and coaching