Customer Success Manager

Overview

Role focused on managing relationships with top customers and ensuring they realize the full value of Linear.

Ideal candidate should have 4+ years of experience in a technical customer-facing role, preferably in SaaS.

At this time, we can only support hiring within North America

Locations

• Northern America

Requirements

• 4+ years in a technical customer-facing role
• SaaS and startup experience required
• Strong organizational and time management skills

Responsibilities

• Develop and maintain relationships with key stakeholders
• Drive customer onboarding and training
• Advocate for customer needs internally

Benefits

• Work-life balance
• Competitive salary and equity
• Home office stipend
• Paid lunch and coffee
• Paid co-working space
• Health, dental, and vision insurance
• 5 weeks of paid vacation
• 4 months of paid parental leave