Machine Learning Engineer (Customer Facing)

Overview

Customer-facing role focusing on machine learning solutions and technical support.

Ideal candidate has 3-5 years in ML with strong programming skills and customer-facing experience.

Locations

• United States, New York, New York City

Requirements

• 3-5 years experience in ML
• Customer-facing technical role preferred
• Proficiency in ML frameworks like PyTorch or TensorFlow

Responsibilities

• Build LLM/CV Apps
• Partner with customers on ML workflows
• Design and deliver technical workshops
• Troubleshoot complex technical challenges
• Collaborate with internal teams
• Develop technical documentation

Benefits

• Medical, dental and vision
• Life and AD&D insurance
• Flexible paid time off
• Generous paid family leave
• $500 monthly meal reimbursement
• $500 home office stipend
• $1,000 annual learning stipend
• 100% Citibike membership