Technical Account Manager

Overview

Role focused on supporting Vungle Exchange customers with technical expertise and client communication.

Ideal candidate has 5+ years in ad tech with strong troubleshooting and communication skills.

Eligible candidates must reside in CA, CO, ID, IL, FL, GA, MA, MI, MN, MO, NJ, NV, NY, OR, PA, TX, UT, and WA

Locations

• United States, Oregon
• United States, New York
• United States, Minnesota
• United States, California
• United States, Florida
• United States, New Jersey
• United States, Utah
• United States, Washington
• United States, Michigan
• United States, Pennsylvania
• United States, Colorado
• United States, Illinois
• United States, Massachusetts
• United States, Texas
• United States, Missouri
• United States, Georgia
• United States, Idaho
• United States, Nevada

Requirements

• Bachelor's degree required
• 5+ years of experience in ad tech
• Deep knowledge of OpenRTB, VAST, MRAID
• Excellent troubleshooting skills
• Experience with SQL queries
• Ability to communicate technical concepts clearly

Responsibilities

• Become an expert on Vungle Exchange
• Manage client expectations
• Analyze reporting data
• Support third-party integrations
• Create documentation
• Communicate technical concepts
• Collaborate with Product team
• Investigate campaign setups

Benefits

• Equity
• Health benefits
• Vision benefits
• Dental benefits
• Remote work flexibility
• In-person team gatherings
• Wellness stipends