Commercial Systems Lead

Overview

Role involves managing technology platforms for commercial and operational teams to enhance efficiency and scalability.

Ideal candidate has proven experience with enterprise SaaS tools and strong understanding of fintech processes.

Locations

• United Kingdom, England, London

Requirements

• Experience with enterprise SaaS tools
• Expertise in Salesforce, Braze, Dialpad, Zendesk, Gong
• Understanding of commercial processes in fintech
• Project management skills
• Strong communication and negotiation skills
• Data-driven mindset
• Understanding of product development lifecycles

Responsibilities

• Manage commercial tooling strategy and operations
• Oversee system integrations and data flows
• Lead vendor relationships and contract negotiations
• Drive adoption and training initiatives
• Monitor tool performance and user satisfaction
• Ensure compliance with regulations
• Recommend improvements for scalable growth
• Build in-house product prototypes