Client Engagement Specialist

Overview

Role focused on delivering exceptional service and training to users of the ResidencyCAS platform.

Ideal candidate should have 3+ years of experience in medical residency programs and excellent communication skills.

Locations

• United States

Requirements

• 3+ years of medical residency program experience preferred
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and prioritize effectively

Responsibilities

• Provide one-on-one training and support
• Organize and lead group trainings
• Create support materials
• Gather and act on feedback
• Provide problem-solving support
• Manage overflow support
• Drive continuous improvement
• Develop subject matter expertise