Customer Operations Executive (US Cards)

Overview

Role focused on managing customer operations and enhancing financial stability for clients.

Ideal candidate should have 2+ years in customer-facing roles with strong communication skills.

Locations

• United Kingdom, England, London

Requirements

• 2 years in customer-facing role
• Excellent communication skills
• Comfortable with technology

Responsibilities

• Interact with customers via phone, email, and chat
• Ensure customer demand is met
• Coordinate with internal teams and external partners
• Escalate risks impacting customer outcomes
• Meet performance targets

Benefits

• Private health insurance
• Best-in-class compensation
• Flexible working days
• In-house chef for lunches
• Fully stocked kitchen