Customer Success Manager

Overview

Role focused on improving customer success through data-driven strategies and collaboration.

Ideal candidate has 2-5 years in sales/support and strong analytical and communication skills.

Locations

• Philippines

Requirements

• 2-5 years experience in sales/customer support
• 1 year in leadership role
• Strong empathy and communication skills

Responsibilities

• Develop customer journey maps
• Conduct data analysis for strategies
• Promote customer retention and loyalty