Continuous Improvement & AI Automation Specialist

Overview

Role focused on leading performance improvements and automation for Voice teams.

Ideal candidate should have 3+ years in process improvement and strong Salesforce knowledge.

Locations

• Philippines

Requirements

• Bachelor's degree required
• Minimum 3 years in process improvement
• Salesforce knowledge required
• Experience with automation tools preferred

Responsibilities

• Lead CI projects
• Support Salesforce for Voice teams
• Develop automation workflows
• Collaborate with analysts
• Document and report changes
• Train team members
• Test new automation tools