Lattice

Implementation Specialist

Lattice

Overview

Role focused on onboarding and implementing Lattice solutions for customers.

Ideal candidate has 2+ years in customer support with strong B2B SaaS knowledge.

91k usd / yearremotemidEnglish

Locations

  • United States

Requirements

  • 2+ years in customer-facing role
  • Strong understanding of B2B SaaS
  • Ability to articulate complex concepts

Responsibilities

  • Manage customer onboarding
  • Document launch timelines
  • Contribute to account planning
  • Gather product feedback

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid Time off
  • 401(k) retirement plan
  • Learning & Development Budget
  • Sabbatical Program