Customer Support Specialist

Overview

Role focused on providing consultative support to customers and collaborating with internal teams.

Ideal candidate should be a proactive problem-solver with strong customer support skills.

Locations

• United States

Requirements

• Problem-solving skills
• Ability to prioritize
• Experience with cross-functional collaboration

Responsibilities

• Provide quality support to customers
• Partner with Customer Success Managers
• Assist with escalated conversations
• Mentor new team members
• Identify process improvements
• Participate in team meetings

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid Time off
• 401(k) retirement plan
• Learning & Development Budget
• Sabbatical Program