Call Center Representative

Overview

Role involves providing compassionate customer service to pet families in a remote setting.

Ideal candidate has experience in high call volume environments and strong customer service skills.

Locations

• United States

Requirements

• Experience in high call volume customer service
• Ability to learn custom software
• High attention to detail

Responsibilities

• Provide customer service to pet families
• Answer high volume calls
• Document pet's medical information
• Meet productivity and quality standards
• Guide emotional conversations
• Ensure punctuality
• Other duties as assigned

Benefits

• Medical insurance
• Dental and vision insurance
• Wellness resources
• Life insurance
• Disability insurance
• Retirement plan
• Paid time off
• Pet insurance