Client Success Manager, Enterprise and Strategic Markets

Overview

Role focused on managing client relationships and ensuring satisfaction with products and services.

Ideal candidate should have 5+ years of experience in client relationship management within healthcare or consulting.

Locations

• United States

Requirements

• Bachelor's degree or equivalent
• 5+ years of client relationship/account management experience
• Proficiency in Microsoft Office
• Working knowledge of Salesforce
• Willingness to travel up to 20%

Responsibilities

• Manage client and broker relationships
• Communicate clearly in verbal and written formats
• Manage client communication for marketing initiatives
• Collaborate cross-functionally
• Ensure objectives and goals are met
• Support Client Executives for retention
• Maintain accurate data in CRM
• Resolve service issues

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave