Professional Services Operations Manager (f/h/x)

Overview

Role involves managing and optimizing key business processes within the global Delivery organization.

Ideal candidate has 3+ years of operations experience in a global professional services organization and expertise in the Kantata PSA platform.

Locations

• United Kingdom, England, London
• France, Île-de-France, Paris

Requirements

• Minimum 3 years of operations experience
• Expertise in operational processes
• Bachelor's degree or equivalent

Responsibilities

• Manage key business processes and metrics
• Drive strategy for Delivery projects
• Analyze business processes and impacts
• Collaborate with cross-functional teams
• Ensure data accuracy and integrity
• Lead integrations and data governance initiatives
• Provide insight and recommendations
• Monitor platform compliance and support tickets