Kraken

Product Director

Kraken

Overview

Director of Product Management focused on AI-powered customer service agents.

Ideal candidate has 7+ years in product management with expertise in AI-driven customer service solutions.

hybridseniorpermanentfull-timeEnglishAI

Locations

  • United Kingdom, England, London

Requirements

  • 7+ years in product management
  • Experience in AI customer service solutions
  • Strong analytical skills

Responsibilities

  • Drive product vision for AI customer service agents
  • Conduct market research
  • Develop product roadmap
  • Collaborate with engineering
  • Monitor performance metrics
  • Ensure seamless user experience
  • Integrate AI advancements
  • Optimize workflows