Staff Technical Support Engineer
Kong
Overview
Role involves resolving complex technical issues and supporting customers with API technologies.
Ideal candidate should have 5+ years of experience in a customer-facing technical role and strong problem-solving skills.
remoteseniorfull-timeEnglishDockerKubernetesHTTP
Locations
Requirements
5+ years in customer-facing technical role Knowledge of REST and RESTful APIs
Responsibilities
Assist customers with technical issues Create knowledge articles Drive innovation in support team