Customer Success - Inbound

Overview

Role involves educating clients on Knock's services and providing support.

Ideal candidate has 3+ years in real estate and strong communication skills.

Locations

• United States

Requirements

• 3 years of relevant experience
• Real estate experience preferred
• Bilingual in Spanish preferred

Responsibilities

• Educate lenders and agents on Knock Bridge Loan
• Resolve inquiries from lenders and agents
• Provide technical assistance
• Follow up on social media
• Work autonomously
• Support team learning experiences
• Handle ad-hoc projects

Benefits

• Top tier medical, dental, & vision premiums
• Flexible Paid Time Off
• Paid parental leave
• Professional development allowance
• Life, AD&D and Disability insurance
• 401K
• Health & wellness allowance
• Co-working space allowance
• Home internet allowance
• Referral bonus